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How can you use reminders? Have Quickbase send an email to you two days before your assignment is due. Remind the whole staff that the Project finish date is in 5 days. Send someone an "overdue" reminder to let them know about a deadline that is past due. You can also specify additional conditions under which an email should go. For example, only send a reminder if the Status field is set to Open.
Note: You must have Full Administration access to an application to create and edit reminders. Reminders can only be sent to registered Quickbase users.
To create a reminder:
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Select the table from the Table bar that contains the Date field you want to use for the reminder, click Settings, then click + next to Notifications, subscriptions, & reminders. For example, if you want to let users know a task is due, select the Tasks table. If the reminder should warn of a Project end date, you might select a table named Projects.
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Select Reminder, then click Create.
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In the Reminder Name text box, enter a name for the reminder.
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Select recipients from the Remind Whom list:
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Me – Sends the reminder only to you.
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All users with access to <table name> – Sends the reminder to all users with access to the table.
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A specific list of users – Sends the reminder to a specific set of users or groups. Type the email addresses, user names, or group names of registered Quickbase users. Separate entries using a semi-colon, comma, or by entering each user/group on a separate line. Click the Browse Users button to select users with the User Picker. Email addresses are pasted into the field as text. This means that if the email address changes, you will need to update the reminder manually.
- Me when I am listed in the field name
Quickbase lists a choice like this for each user field in the table. If you want Quickbase to send the reminder to you only when you are the user listed in a specific user field, select this option where the field name is the one you want.
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- The user listed in the field name – Sends the reminder to all users listed in a particular user or list-user field. For example, you can let team members know tasks assigned to them have changed (or whatever record change(s) you choose in the next step). To do so, select the option for the Assigned to field.
Note: Reminders can only be sent to registered Quickbase users. -
On the Remind When line, use the following options to set up when you want to send the reminder:
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Enter the number of days before or after the date that Quickbase will send the reminder.
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Select Before or After from the list to the right of Days.
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Select the field that the reminder is based on from the date in the field list.
For example, Finish Date or Start Date.
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Optionally, under Additional Criteria, set up a filter to specify conditions that send a reminder.
For example, you may want to specify that Quickbase send a reminder if the status is Incomplete.
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Optionally, type your own Subject and Message to customize the email or, if you like the text that Quickbase has come up with, make no changes.
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Under Mail Options, choose the email address that the reminder is sent from:
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notify@quickbase.com
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The application manager (your email address)
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Click Preview on the Page bar to view the email before you save it, then click Save.
Note: The reminder email includes the default report for the table. You may want to ensure the settings for the default report are suitable for those receiving the reminders.
To copy a reminder:
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Click Settings in the Page bar for the table that contains the reminder you want to copy.
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Under Workflow & Permissions, click Notifications, Subscriptions, & Reminders.
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Click the Copy icon to the right of the reminder you want to copy.
Quickbase creates a copy of the reminder and adds "copy" to the end of the name. Quickbase will append “copy” for the first copy, “copy 2” for the second, “copy 3” for the third, and so on.
To send a test reminder:
After saving the reminder, you can send a test to the recipients to make sure that the reminder will be sent and all the intended recipients will get it. To do so:
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Edit the reminder, then click the Save button in the Page bar to save your changes.
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Click Send Test Email on the Page bar. Quickbase will send the test email three minutes later. If the confirmation message shows that the email was sent, check with the recipients to make sure they received it. Please note that the test message will only be sent if the reminder meets the conditions that it would be sent the day you are testing.
Note: If the reminder is deactivated, no test email can be sent.